A Cloud-based, Microsoft Teams Enablement Service that does all the Heavy Lifting

More than 100 million users around the globe are using Teams for video conferencing, file sharing and chat.  Connect for Microsoft Teams Direct Routing makes it easy to take the next step, adding dial tone to Teams to make and receive business phone calls, turning Teams into the office phone system. Techland understands that partners have enough on their plate, so we are working with Ribbon to provide you with an intuitive web-based portal that will simplify the way that you connect Microsoft teams with an existing IPPBX or Cloud UC Service while using direct routing to connect sip trunking services from any provider. Connect makes deployment frictionless. The solution is delivered on a per-user (per seat) basis eliminating the need for capital investment. 

Connecting Microsoft Teams to Everything with One, Simple Tool

Connect for Microsoft Teams provides direct routing via Microsoft Azure and includes a fully automated deployment process that combines multiple days of planning, configuration and deployment into a single button click.  You can offer a new set of services that extends the value of Teams to deliver Phone System services while your customers enjoy the flexibility of migrating their staff at their own pace. 

Leverage the Ribbon Connect Portal to simplify deployments

Ribbon Connect Portal Overview

The Ribbon Connect Portal includes functionality that allows the distributer to set up reseller/ partner accounts and to also set up customers on behalf of partners. Additionally, Distributors have admin access that enables them to set up user access and allocate services to each customer.   Once Customers have been set up, Partners will leverage the portal to configure specific customer services.  Ribbon’s Connect Portal offers a easy -to- use interface to enable Partners to manage services and customers simply and quickly. Distributors use the account management tool to set up accounts and allocate services. Partners use the Customer Portal to set up and configure SIP Trunks, PBXs and Microsoft Teams services.

This tutorial provides an overview of the Ribbon Connect Portal and the various functionality available to Partners and Synnex Administrators.

Be sure to check out the Ribbon Connect Help page for resources that can be leveraged to meet specific deployment criteria. 

Connecting Microsoft Teams to Everything with One, Simple Tool

Ribbon Connect Distributor Overview

Once Synnex has set up Customers on behalf of Partners, Partners will leverage the portal to configure specific customer services.  These services include SIP Trunks, Phone systems and/or IP Phones and Microsoft Teams users and services. In this Account Management module you will learn how to add (Reseller) partners, set up and invite administrators to the Ribbon Connect Portal , how to allocate licenses to Partners and how to set up customer accounts behalf of the partner.

This tutorial will cover Account Management functions and designed to support Distributors or Universal Partners who have a direct relationship with Ribbon Communications.

Connecting Microsoft Teams to Everything with One, Simple Tool

Ribbon Connect Partner Overview

Once Synnex has set up Customers on behalf of Partners, Partners will leverage the portal to configure specific customer services.  These services include SIP Trunks, Phone systems and/or IP Phones and Microsoft Teams users and services. This tutorial also includes the pre-requisites needed prior to configuration of these services. 

 In this module Partners will learn how to connect PBX's, SIP Trunks and MS Teams. You will also learn how Users are loaded and how the Ribbon Connect Portal syncs services in One-Click.  

Why Synnex? 

 When you resell Microsoft 365 through the cloud solution provider program (CSP) with SYNNEX, you’ll gain higher margins and expert support, and we’ll help you build complete solutions with access to our comprehensive ecosystem of ISV software solutions and hardware tools. Plus, you can even purchase perpetual licenses through CSP and our Stellr platform for even simpler management. Are you ready to grow your business and enable your customers to be more productive?

SYNNEX’s experienced team of subject matter experts provides the support you need to deliver comprehensive IT security solutions, including assessment services that help position you as a trusted advisor, pre- and post-sales support to help you succeed, and ongoing technical training.

SYNNEX has the hardware to make your solutions real and the expertise to back it up—and we can even help build full collaboration and event solutions with Microsoft Teams-enabled devices. Your customers will have always-up-to-date versions of familiar Office apps, so they can stay productive—anytime, anywhere, on both personal and work devices.