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Microsoft Certified and Community Committed
Welcome to the Ribbon Partner
Microsoft Teams Center of Excellence.
Ribbon is proud to be a Gold certified Microsoft Partner across four areas of expertise. With over two decades of experience, Ribbon is committed to our continued partnership with Microsoft and the Teams Certified Partner community providing UC solutions across the globe. As part of this commitment, we welcome you to this site where you will have access to all of the tools, resources and information you need to support your customers for Teams deployment.
Microsoft Teams Calling & Direct Routing for Dummies Guide
FREE Offer
Free Limited Time Offer
Microsoft Teams Calling & Direct Routing For Dummies, Ribbon
Special Edition, helps you discover the different options and use
cases that exist for Microsoft Teams Calling to help you make the
right decisions for your organization and enable seamless and
secure calling for your end-users.
This book consists of five chapters that explore
» What you need to do to add voice calling to Microsoft Teams
» How to plan a successful migration to Teams Calling
» The need for a Session Border Controller (SBC)
» Teams Calling use cases
» Choosing a Ribbon SBC
Coming Soon!
Connect Teams to the Rest of the World
Pay per month, Per User
More than 100 million users around the globe are using Teams for video conferencing, file sharing and chat. Ribbon Connect for Microsoft Teams Direct Routing makes it easy to take the next step, adding dial tone to Teams to make and receive business phone calls, turning Teams into the office phone system. Ribbon Connect offers intuitive web-based menus that make it easy to add Teams Calling to user profiles. Ribbon Connect can also automatically make configuration updates in Teams, set-up Session Border Controller services and even integrate with an existing IP-PBX or Cloud UC service. Learn more here or click below to subscribe to more information.
Ribbon Connect Authorized Distributors
Leverage the Ribbon Connect Portal to simplify deployments
Ribbon Connect Portal Overview
The Ribbon Connect Portal includes functionality that allows the distributer to set up reseller/ partner accounts and to also set up customers on behalf of partners. Additionally, Distributors have admin access that enables them to set up user access and allocate services to each customer. Once Customers have been set up, Partners will leverage the portal to configure specific customer services. Ribbon’s Connect Portal offers a easy -to- use interface to enable Partners to manage services and customers simply and quickly. Distributors use the account management tool to set up accounts and allocate services. Partners use the Customer Portal to set up and configure SIP Trunks, PBXs and Microsoft Teams services.
This tutorial provides an overview of the Ribbon Connect Portal and the various functionality available to Partners and Distributor Administrators.
Be sure to check out the Ribbon Connect Help page for resources that can be leveraged to meet specific deployment criteria.
Connecting Microsoft Teams to Everything with One, Simple Tool
Ribbon Connect Distributor Overview
Once the Distributor has set up Customers on behalf of Partners, Partners will leverage the portal to configure specific customer services. These services include SIP Trunks, Phone systems and/or IP Phones and Microsoft Teams users and services. In this Account Management module you will learn how to add (Reseller) partners, set up and invite administrators to the Ribbon Connect Portal , how to allocate licenses to Partners and how to set up customer accounts behalf of the partner.
This tutorial will cover Account Management functions and designed to support Distributors or Universal Partners who have a direct relationship with Ribbon Communications.
Connecting Microsoft Teams to Everything with One, Simple Tool
Ribbon Connect Partner Overview
Once the Distributor has set up Customers on behalf of Partners, Partners will leverage the portal to configure specific customer services. These services include SIP Trunks, Phone systems and/or IP Phones and Microsoft Teams users and services. This tutorial also includes the pre-requisites needed prior to configuration of these services.
In this module Partners will learn how to connect PBX's, SIP Trunks and MS Teams. You will also learn how Users are loaded and how the Ribbon Connect Portal syncs services in One-Click.
Why Ribbon?
Voice | Unified Communications | Business Productivity Solutions | Midmarket Solutions Provider
As a Gold Communications Partner, Ribbon works with Microsoft to certify our Teams Enablement solutions with Microsoft Phone System Direct Routing and Skype for Business. Prior to general availability, Ribbon's solutions are tested anytime Microsoft updates their software. This collaboration leads to official support from Microsoft. Ribbon boasts the largest portfolio of certified solutions for use with Direct Routing for Microsoft Teams and Skype for Business.
And Beyond..
Using EdgeMarc and EdgeView, you can layer on additional services that will enable you to improve your customer satisfaction, protect their network, streamline their traffic and provide business continuity across all of their locations. Not only are these services designed to provide an optimal experience for your customers, but also provide you the ability to augment your portfolio with a wide variety of new revenue-generating services. Ribbon provides you with the tools to keep your Microsoft Teams customers happy. You can provide Direct Routing services from any carrier and shorten time to value with zero touch provisioning. Ensure quality of service with tested configurations, remote monitoring and management. Avoid issues and provide additional resilience with SD WAN capabilities. Ribbon’s Intelligent Edge solutions help ensure that your Microsoft Teams deployments are a success the first time, every time, and that the user experience is high from the outset.
From the Edge to the Cloud
Ribbon has the largest portfolio of Microsoft-certified session border controllers (SBCs) and has decades of experience securing and routing voice communications in some of the world's largest carriers. We have an SBC to fit every situation.
Ribbon's portfolio offers a full spectrum of capabilities from the edge of your customers network to the cloud. Microsoft Certified Partners can leverage Ribbon's enterprise and cloud-based SBCs in order to:
- Turn up or migrate customer quickly
- Connect customers to the outside world quickly and efficiently
- Consolidate calling plans
- Connect various communications systems (TDM or SIP)
- Ensure deployments are secure across the enterprise network
Ribbon EdgeMarc Intelligent Edge Devices enable Partners to layer on services designed to improve process, mitigate risk and provide operational efficiencies with:
- Zero Touch Provisioning to simplify deployments
- Connect and manage branch offices
- Remote configuration to eliminate on-site visits
- Built in redundancy and service assurance
Ribbon's EdgeView Service Control Center provides a cloud-based lens into your customer's network with the ability to remotely manage and monitor devices across their network. EdgeView provides opportunity to:
- Increase customer satisfaction
- Offer Service Assurance
- Provide Service Level Agreements
- Mitigate risk
- Improve operational efficiencies
- Include Managed Services as part of your offering
Ribbon wants to help you deliver cutting edge Microsoft Teams solutions to your customers. We will keep you up to date on all of the hottest topics relating to the Ribbon Teams Enablement portfolio. Check out the topics below to keep up-to-date on how Ribbon can empower you to deliver solutions quickly and efficiently. All while making your job easier !
Microsoft Teams Calling Direct Routing Related Offers
Microsoft Offer Details
90-day trial of Phone System licenses. Up to 100 trial users per customer. Requires Teams Calling Workshop completion. Customer must have 1,000 or greater Microsoft 365 licenses
More Videos available on the Partner Portal
Ribbon = Peace of Mind
In today’s multi-vendor networks, security and interoperability provides assurance that different networks (and different network elements from a variety of vendors) can securely communicate effectively with one another. Our solutions are designed and tested to provide the most robust SIP security and interoperability with legacy communications equipment, SIP providers as well as application providers and international standards, to name only a few. With the industry’s broadest portfolio of Microsoft Teams certified solutions, Ribbon gives our Partners more choices to communicate more securely, more efficiently and more intelligently.
Rapid Deployment across Any Network
Whether you need a little help or a lot, onsite support or remote assistance, count on Ribbon Global Services to be there for your business. We offer flexible Implementation Services to help our partners get more from their deployments in less time, including:
- Implementation Services, featuring planning, configuration and testing; and
- Supplemental Services, including design consulting, technical support and project management.
SIP Runs Better on Ribbon
Ribbon builds real-time communications solutions for the real world. Since introducing the first carrier-class VoIP switch in 1997, we’ve helped the world’s leading communications providers and enterprises move the conversation forward from analog voice to SIP-based multimedia. Today, Ribbon session border controllers and SIP session management/policy solutions are driving the next generation of change toward Unified Communications, Cloud services and beyond.